Privacy Policy

Effective date:

Laptop Repairs Miami (“we”, “us”, “our”) operates https://www.laptoprepairsmiami.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information we collect

We may collect the following information:

• Contact details: name, email address, phone number.
• Device & browser information: IP address, browser type, device model, OS, pages visited and timestamps.
• Service details: information about your device, problem descriptions, repair history, warranty information.
• Payment information: if you pay online we use third-party payment processors — we do not store full card details on our servers.
• Communications: messages, call records, appointment requests and support tickets.

2. How we collect data

We collect data when you:

• Submit forms on our website (contact, booking, quote).
• Call or email us.
• Leave reviews or testimonials.
• Browse our website (via cookies and analytics).

3. Why we use your information

We use your data to:

• Provide and manage repair services, diagnostics and follow-ups.
• Contact you about appointments, quotes and updates.
• Improve our website and services (analytics and testing).
• Comply with legal obligations and prevent fraud.
• Send marketing emails only if you opt in (you can unsubscribe anytime).

4. Cookies & tracking

We use cookies and similar technologies for site functionality, analytics and advertising. Third-party services we use may set their own cookies (Google Analytics, Google Ads, Facebook, etc.). You can control cookie settings in your browser and via any cookie banner/tool we show.

5. Sharing & third parties

We may share information with:

• Service providers (payment processors, email platforms, hosting, analytics).
• Legal authorities if required by law or to protect rights.
• Third parties only with your consent (for example, partner vendors if you authorize repairs requiring third-party parts).

6. Data retention

We keep personal data as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements. Generally, repair records are kept for [2–7] years depending on local rules; marketing lists are retained until you unsubscribe.

7. Your rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you.
• Request correction or deletion.
• Opt out of marketing communications.
• Request a copy or portability of your data.
• California residents: request sale/processing disclosures under CCPA — contact us to exercise these rights.

To exercise any rights, contact us at the email or phone below.

8. Security

We implement reasonable administrative and technical safeguards to protect personal data. No method of transmission over the Internet is 100% secure — we cannot guarantee absolute security.

9. Children

Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

10. International transfers

If you are outside the United States, your data may be transferred to and processed in the U.S. by our service providers. We take reasonable steps to ensure safeguards are in place.

11. Contact & updates

If you have questions, requests or privacy concerns, please contact:

Laptop Repairs Miami
Phone: (305) 999-1046
Website: https://www.laptoprepairsmiami.com/

We may update this policy. We will post the new effective date at the top of this page.